Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. Still no return calls. Please be wary when you go on this tour. Buyer Beware!!!! After purchasing, I was told to just click Book Me and schedule my trip. Write reviews, ask and respond to questions, They just came to our room. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. One of the worst decisions of our life. The savings and perks are clear. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. Often, you can answer the scam-or-not question before you even see the details of a club promotion. First off, I want to say that the people from Palmera are so hard to get ahold of. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. and told them we wanted to cancel the contract or they could 'unethical behavior' I was verbally abused and threatened by staff member. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. Read full review of Palmera Vacation Club. Hopefully the refund will post in a couple days! Category Timeshares & Vacation Clubs. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. All of the one star reviews that you read are TRUE. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Also publication TIMESHARING TODAY. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. I just feel so bad for all of the people that get swindled by vultures like these. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. This is the version of our website addressed to speakers of English in the United States. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Do we have any recourse to either go back to original rules when we joined or get out of contract? They responded recently they dont purchase timeshares. No: TAR-6309. Read Also: Sale Of Vacation Rental Property. This post has been removed at the author's request. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Registration as a Seller of Travel does not constitute approval by the State of California. Palmera Vacation Club. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. We didn't start to look into it more until we got home Sunday night. This fact does not disparage the company in any way. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Should I contact the finance company as well to let them know we have canceled the contract? This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. We did not need Palmera without this. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Pay only $199USDon your exchange fee when you book select Orlando resorts. Can any body help me? People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. Useful. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. This allows us to verify that our reviews come from real guests like you. Nothing is free. These vacations are limited. I got a call in January. Is this your company? With points, you have the utmost flexibility with booking trips where and when you want. BBB Business Profiles may not be reproduced for sales or promotional purposes. In Share your photos and videos with others to prove the truth of your words. On their websites, both businesses proclaim the best deals on vacations. Please visit RCI.com for details. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. Sleeps 8 . Claim it and get a lot of features. All-Inclusive resorts may charge a mandatory all-inclusive fee. Emails found on company website [email protected] 100% Support 0 0 Palmera Vacation Club website The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. View Details. They also verbally guaranteed us that as it is a completely free way to help other owners find TUG on the internet! If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. Bath 2 . available to us. Initial Palmera Vacation Club complaints should be directed to their team directly. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. I called in late November and was told that my dates were not open to call again in January. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. Washington Seller of Travel Reg. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. We were told they no longer sell that A timeshare is not what you may think it is. the 2 timeshares we were trading in would be sold and that we Exchange: CST: 2046555-50. Creating memorable vacations for our members. Must call to book. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Perhaps, the finest resort community along the Atlantic Coastline. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. (free membership giveaway for every 50 subscribers!). You can call member services, leave messages and never get a call back. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Only a customer who has booked through Booking.com and stayed at the property in question can write a review. an attorney but they refused to negotiate with him. International Association of Better Business Bureaus. We bought 3,000 points for around $13K. This was enough to scare us away. Usage Type Annual . File Complaint How many people normally accompany you? Featured review. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. File a complaint. Have you tried contacting them? Still wondering why people buy timeshares? The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. Washington Seller of Travel Reg. They never answer our calls I but 5000.points and paid $2000. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. This is the version of our website addressed to speakers of English in the United States. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. VSI the company that supposedly sells your previous timeshare is also irreputable. He was not up front at all. Interested in Palmera Vacation Club? Pay only $199USD on your exchange fee when you book select Las Vegas resorts. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Scam Clue 2: A promotion claiming youve won something. Your contribution should be yours. Everything you need for a luxurious relaxing vacation. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I am old and cannot afford to pay for this time share. I submitted a certified letter to the company with no response. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. Write reviews, ask and respond to questions, You can find contact details for Palmera Vacation Club above. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. 213. I have tried multiple times and never receive a response from the request. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. If I were you I'd get out of there as quick as you can. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. RCI, LLC is not responsible for any activities or services provided third party providers. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. Mr sheldon kept on with his attack he threaten to f- up our credit. get quotes and more. No. Rental: CST: 2081369-50. Use this comments board to leave complaints and reviews about Palmera Vacation Club. Complaint Resolution Index (CRI) Explained. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Location. Submit a complaint and get your issue resolved. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. more, You seem to have JavaScript disabled. Does anyone else have experience with this and any advice? Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Thats just false for anything thats not outright property ownership. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. No. I've had my bank account since 1975 and want to keep it. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. I am thankful that the only financial information I gave was our credit card. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Hang onto your paperwork. So he takes us to another person so we can "check out". Working hours Sun 9:00 am - 5:00 pm Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? Login. The first thing you should do before searching for rental homes is decide on an ideal budget. Perhaps, the finest resort community along the Atlantic Coastline. Claim it and get a lot of features. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. Our records indicate the company failed to respond to the one complaint brought to its attention. Most real companies would take the time..will see where it goes.